Social Business, Well Told Story, operate in Kenya and Tanzania and run an Emmy winning multi-media initiative called Shujaaz. We caught up with Managing Director, Rob Burnet, to find out what we could learn from their approach.
In part two of his blog post on selling design, Simon explores the golden threads that are so integral to our design work and explains why he thinks they can play such an important part in a mission to ‘normalise’ design.
In part one of his blog post on selling design, Simon introduces Service Design and Design Thinking as structured approaches to identifying and solving problems.
What happens when you design services in response to customer problems? We use the example of Monzo and take a look at what would their housing offer look like.
As Innovation and Insight start to work even closer together, we take a look at the principles we will be working toward in any research, tests and pilots going forward.
