We have all heard of Best Practice. Those proven methods that have been shown to lead to success in a particular field or situation. Within most industries, including social housing, they are crucial to keeping businesses organized and functioning to a successful and high standard. No one is ever going to discredit the advantages of best practice because it shapes entire industries however, within the realms of innovation, best practice has to ability to kill it completely.
We’re back with a new strategy! In the first of a series of posts on place and community power, Paul talks to Bromford resident and sustainability innovator, Tanya Love. They talk about street-level innovation, the importance of optimism and how we all need to Be More Guerrilla.
Earlier this month we hosted our 4th place-based working webinar and were excited to introduce you to our second place-based prototype: South Lichfield. This pilot project, led by Helen Minchin, offers a fascinating glimpse into how place-based working can transform our relationships with customers and communities.
At Bromford we’re moving to “place-based working” as one of our strategic objectives, which essentially means we won’t organise ourselves and deliver services in the same way across our whole geography. We recognise that a one-size fits all approach doesn’t work that well, and adapting ourselves to what the community wants from us is key for thriving customers and cohesive neighbourhoods.
At the end of August 2024 we took fifteen colleagues and released them from their organisational silos. A simple concept: create an agile cross-functional team that served the place bottom up. The experiment: would colleagues feel they had more autonomy and could better tailor services to local need?
