We have all heard of Best Practice. Those proven methods that have been shown to lead to success in a particular field or situation. Within most industries, including social housing, they are crucial to keeping businesses organized and functioning to a successful and high standard. No one is ever going to discredit the advantages of best practice because it shapes entire industries however, within the realms of innovation, best practice has to ability to kill it completely.
Moving towards a technological approach
We had a great road trip out to Razor Ltd in Sheffield a few weeks back for an ideation session discussing: How can we use tech to improve customer outcomes?